Privacy Policy

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Who We Are

This Privacy Policy describes how Dyxvalonglox collects, uses, and protects personal information when you visit our website or use our wardrobe consultation services.

Information We Collect

• Contact details: name, email address, phone number, and any details you share in messages or booking requests.
• Service information: preferences, wardrobe goals, and notes shared during consultations.
• Usage data: browser type, device information, pages visited, and interactions collected through analytics cookies (see Cookies Policy).
• Consent records: your choices regarding communications and cookies.

How We Use Information

• To provide and improve our wardrobe consultation services.
• To respond to enquiries, schedule consultations, and manage client relationships.
• To personalise content and recommendations relevant to your style goals.
• To maintain site functionality, security, and performance analytics.
• To comply with legal obligations and enforce our terms.

Legal Bases for Processing

We process personal information based on: (a) your consent; (b) performance of a contract or steps prior to entering a contract; (c) our legitimate interests in running and improving our services, balanced against your rights; and (d) compliance with legal obligations.

Cookies and Tracking

We use cookies to operate the site, remember preferences, and analyse performance. For details, see our Cookies Policy. You can manage cookies in your browser settings; disabling some cookies may affect site functionality.

Sharing Information

• Service providers: trusted vendors who support website hosting, analytics, and communications, bound by confidentiality obligations.
• Legal and safety: when required to comply with law, respond to lawful requests, or protect our rights and users.
• Business transitions: in the event of a reorganisation or transfer, subject to continued protection of your data.

Data Retention

We keep personal information only as long as needed for the purposes described or to meet legal, accounting, or reporting requirements. Contact enquiries are retained for support and recordkeeping before secure deletion.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; please contact us if you have questions about specific safeguards.

Your Choices

• Access, update, or correct your personal information.
• Request deletion where applicable, subject to legal obligations.
• Object to or restrict certain processing, including marketing communications.
• Withdraw consent at any time where processing is based on consent.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 16. If you believe a minor has provided information, please contact us so we can delete it.

International Transfers

If we transfer personal information across borders, we apply appropriate safeguards consistent with applicable data protection requirements.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updated versions will be posted on this page with a revised effective date.

Contact Us

For questions or privacy requests, please reach out:

Dyxvalonglox
910 Ruthven St, Kearneys Spring QLD 4350, Australia
Phone: +61 1800 700 777
Email: help@dyxvalonglox.world